Support

Contact: support@recordpicker.app. Put “Snory Teller” in the subject to distinguish your request from Record Picker support. No account is required.

Prepare a trial

Snory Teller requires an iPhone running iOS 16 or later. Vibrations require a paired Apple Watch running watchOS 9 or later with the app installed. The app interface is available in English, French, German and Japanese.

Place your iPhone near the bed, plug it in, and inform your partner that the microphone will be used. Open Snory Teller on your watch, leave vibrations enabled on both devices and tap “Try a vibration” on your iPhone. Acceptance does not prove that you felt it. Wait five seconds between manual trials.

Tap “Start my night” and allow the microphone. You can lock your iPhone while listening. In the morning, end the session and open “My nights”. Audio interruptions may stop a session; check the displayed message before restarting.

The watch does not vibrate

Check pairing, notification permissions, Focus settings and haptics with the watch worn and unlocked. Silent night alarms require iOS 26 or later and Alarms permission. The iPhone may also vibrate. Test reception while awake with the iPhone locked: a request recorded in the report does not confirm a felt vibration. A microphone interruption can cancel an alert. All-night delivery is not guaranteed.

No Health data appears

Optional access is available in a completed night report. Check that a source recorded sleep during that interval and has finished syncing. Select a source if several appear. An empty result may also mean access was declined; the app cannot distinguish these causes. Snory Teller does not write to Health.

Delete your data

Stop the session, then use “Delete nights” in “My nights”. This does not erase Health data or preferences. Fully deleting the app removes its local storage; offloading may retain it.

Report a problem

Include your iPhone and Watch models, iOS/watchOS versions, Snory Teller version, steps and displayed message. Do not send Health data or audio recordings; hide personal information in any image you attach.

Limitations

Snory Teller is a wellness experience in development. Sound estimates do not measure sleep stages, distinguish your snoring from your partner’s, or provide diagnosis or treatment. No reduction in snoring or partner awakenings is guaranteed.

Subscription and restoration

In Settings, open Subscription to see Apple's annual price, start the seven-day free trial if eligible, or restore a purchase. The subscription renews automatically; cancel at least 24 hours before the trial or current period ends in your App Store account subscription settings. Deleting the app does not cancel the subscription. Saved reports remain accessible after expiry; starting a new night requires an active subscription.